Frequently Asked Questions
Everything you need to know about working with us
We are an original manufacturer with 10 years of industry experience based in Yiwu, China. Equipped with in-house R&D team, production workshops and complete quality control system, we welcome factory visits or online video inspections anytime.
Covering a 4,000 sq.m production plant with six fully automatic production lines, our monthly output hits 500,000 pieces to guarantee on-time delivery for bulk orders.
Yes. We deliver one-stop custom solutions including logo silk printing, bespoke packaging and product structural modification. Kindly share your design files in AI or PDF format.
In-stock items with printed logos ship within 1 working day; custom samples take 7–15 days normally. Sample cost will be fully refundable once your subsequent bulk order meets our required quantity.
Sure. Our factory has passed on-site audits by SGS and Intertek. Please contact our sales manager to obtain the latest audit reports.
No minimum order quantity for regular in-stock goods. MOQ for customized items varies based on customization details; small trial orders are acceptable for your local market testing.
Our products comply with prevailing global standards and hold CE, RoHS certifications to facilitate smooth customs clearance across target markets.
We implement a rigorous 4-step QC inspection regime:
① Incoming raw material inspection;
② In-line random inspection during production;
③ Full inspection prior to packaging;
④ Final random sampling check before shipment.
We primarily accept T/T. For customized orders, 70% deposit is required in advance while the remaining 30% balance shall be settled before shipment.
Standard orders take 7–15 working days upon deposit confirmation and sample approval, subject to actual order volume and production schedule.
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